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How to use your SportsEd portal

Everything you can do here, step by step. Jump to a topic below.

Signing in

  1. Go to clients.sportsedsolutions.com and click your organisation's logo. (Your SportsEd contact may also have sent you a direct link to your organisation's sign-in page.)
  2. Enter the email and password SportsEd gave you, then click .
  3. You'll land in My library, which shows the files shared with your organisation.

Forgotten your password? Contact your SportsEd project lead and we'll reset it for you. Once you're in, you can change it under Account.

Each organisation has its own sign-in page, so use your organisation's logo. Your login won't work on another organisation's page.

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Your library

My library shows every file SportsEd has shared with your organisation, newest first. Each file shows:

  • a preview picture: the first page of a PDF, a frame from a video, or a tile showing the file type
  • its type, such as SCORM 1.2 PDF Video
  • when it was updated, its size, and any notes from SportsEd
  • when your organisation last downloaded it

When SportsEd updates a file, the new version appears here. If a file disappears, SportsEd has replaced or removed it.

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Downloading files

  1. Find the file in My library.
  2. Click . It saves to your computer's Downloads folder.

SCORM courses download as a .zip file. Upload that .zip to your LMS exactly as it is; don't unzip it. Your LMS reads it directly.

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Previewing files

Many files can be opened right in the portal without downloading. Look for next to Download.

  • eLearning courses (SCORM) play full screen, just as learners will see them. Nothing is tracked or recorded, so you can click through freely.
  • Videos and audio play straight away, and you can skip to any point.
  • PDFs and images open in the page.
  1. Click on the file.
  2. Use for the biggest view. Press Esc to leave full screen.
  3. When you exit a course using its own Exit button, the portal takes you back to your library after a few seconds. Choose Stay here or Start again if you'd rather.

Previewing is for checking content. To give feedback on a course, use Reviews.

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Reviewing a course

When SportsEd shares a course for your feedback, it appears under Reviews. You go through the course on screen and leave comments exactly where they apply.

Leaving a comment

  1. Click Reviews in the top menu, then on the course.
  2. Work through the course as normal. The bar at the top shows which screen you're on.
  3. When you spot something, click . The course gets an orange outline.
  4. Click the exact spot on the screen your comment is about. An orange pin appears there.
  5. Type your comment and click . Press Esc to cancel.

Each comment is saved with the screen name, the spot you clicked, and a screenshot, so SportsEd knows exactly what you mean. Saving takes a second or two while the screenshot is taken.

Finding comments

Comments appear as numbered pins on the screen, and in the panel on the right. The panel has three tabs:

  • This screen: comments on the screen you're looking at
  • All: every comment, grouped by screen
  • Open: comments SportsEd hasn't resolved yet

Click a pin to jump to its comment, or click Show on screen on a comment to take the course back to that screen. Use Comments at the top right to hide or show the panel.

Replies and status

  • Type in the Reply box under any comment to add to the conversation. SportsEd's replies are marked SportsEd.
  • SportsEd sets each comment's status: Open (orange), In progress (navy) or Resolved (grey).
  • You can delete your own comment until someone replies to it.

Rounds

After SportsEd makes changes, they may start Round 2 with the updated course. Switch between rounds at the top of the review. Earlier rounds keep their comments for reference. A round marked Closed for feedback can still be viewed, but no new comments can be added.

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Changing your password

  1. Click Account in the top menu.
  2. Enter your current password, then your new password twice. It needs at least 10 characters.
  3. Click .
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If something isn’t working

  • A course or video won't load: refresh the page. If it still won't load, use Download instead and let SportsEd know.
  • A comment didn't save: a red message appears at the bottom of the screen and your text stays in the box, so you can try again.
  • Something looks out of date: refresh the page (Ctrl+R, or Cmd+R on a Mac).
  • Best browsers: an up-to-date Chrome, Edge, Safari or Firefox. Reviewing works best on a laptop or desktop.
  • Still stuck? Contact your SportsEd project lead.
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